• Your shopping cart is empty!

Wishlist0

Privacy Policy

Last Updated: October 15, 2025


This Privacy Policy applies to Cwschj.com (hereinafter referred to as "Cwschj", "the Website", or "we"). We highly value your privacy and the security of your personal information, and are committed to collecting, using, and protecting your information in a transparent and responsible manner.

This policy explains:

  • The types of information we may collect when you visit Cwschj.com;
  • Information you may voluntarily provide;
  • How we collect, use, maintain, protect, and disclose this information.

Please read this Privacy Policy carefully to fully understand our handling of your information and related practices. If you do not agree to this policy, please do not use this website. Your continued access to or use of this website indicates your agreement to and acceptance of the contents of this policy.

Please note that this Privacy Policy may be updated or modified from time to time. Any updates will be posted on this page, and your continued use of this website indicates your acceptance of these changes. To ensure you are aware of the latest information, please check this policy periodically.


Information We Collect

To provide you with the products and services you need, improve your experience on the website, and provide you with personalized recommendations, we collect information related to you. This information includes "personal information" as defined under applicable law, which is data that can identify you, such as your name and address. In some cases, IP addresses, cookie identifiers, and other online identifiers may also be considered personal information.

The information we collect may include contact and user account information you provide to us, such as your name, email address, shipping and billing address, username, password, and account preferences; transaction and payment information, such as purchase history, payment amounts, returns and exchanges, participation in activities or promotions, and credit or debit card information; demographic information, such as age, gender, date of birth, marital status, income, education background, and occupation; content you share on the website, such as comments, survey responses, photos, audio, or video; and device and network-related information, such as IP address, device model, operating system, mobile network information, approximate location, website browsing patterns, and the path you took to the website from advertisements or other sources. In addition, we collect information about your interests and preferences on the website, based on your browsing, searching, and purchasing behavior, to help us optimize recommendations and services.

All of this information is collected to better understand your needs, improve website functionality, ensure security, and provide you with a more convenient and personalized shopping experience.


How We Collect Information

a. Information You Provide You can provide us with your personal information directly in the following situations:

  • Ordering products through our website;
  • Registering an account, creating a wish list, subscribing to product catalogs, email alerts, or text messages;
  • Responding to surveys, submitting reviews, entering contests or sweepstakes, or registering for and participating in loyalty programs;
  • Contacting Customer Service or other points of contact to submit questions or requests;
  • Submitting information to us through interactive features, social media platforms, or other communication features.

b. Information Automatically Collected When you visit and use our website, we may automatically collect information (“Device ID/Interaction Information”). For example, we automatically collect your information when you open or reply to our emails, contact Customer Service or use support tools, visit any page that displays our advertisements or content, connect to or link to any website through social networking sites, post comments in online communities, or provide information to our service providers (including our advertising and business partners). Below are examples of information we automatically collect through our website:

  • Browsing and Device Information: When you visit our website, we automatically collect some information and data about your computer and mobile devices. For example, we collect your IP address, web browser software, and information about recommended websites. We may also collect information about your online activity, such as the products you've viewed and purchased, as well as general location data. This data helps us tailor the version of the website you visit to enhance your shopping experience.
  • Cookies. Cookies are small data files stored in your computer's web browser. These technologies store a unique identifier for a device so that an internet website can identify that device each time it is accessed. We and our third-party service providers may use these technologies for a variety of purposes, such as automatically collecting device ID/interaction information, enabling features, remembering your preferences, and providing you with targeted advertising on other online platforms. If you do not wish to accept cookies, you can block them by adjusting the settings on your internet browser. However, if you block all cookies, some features of the website may not function.
  • Pixel Tags: We use "pixel tags" (small graphic images, also known as web beacons or clear GIFs) or similar technologies to track overall information about your use of the website, such as the web pages you visit, the links you click, and the time you spend on a page. We use this information to monitor the effectiveness of advertising and marketing campaigns to understand how to provide you with the best customer experience. We also use pixels to track our email marketing campaigns to determine whether recipients opened emails and which links in the emails they clicked.
  • Chat Technology: Our website uses chat functionality to respond to customer inquiries. These chat functions collect personal information on our behalf, including but not limited to email addresses and chat content. Conversations conducted through these chat functions will be recorded. If you do not consent to recording, please do not continue using the chat assistance. Recorded chat sessions are for our internal use only and will not be sold, shared, or used for targeted advertising.


How We Use Information

The information we collect is primarily used to improve your shopping experience, manage business operations, and ensure the security and compliance of our services. Specifically, we may use your personal information to complete and process your orders, including confirming transactions, shipping goods, responding to your questions or requests, and ensuring a smooth experience throughout your purchase.

Furthermore, we personalize your experience based on your preferences and behavior, such as storing your settings, recommending suitable products and services, supporting wish lists and other account features, and helping you participate in loyalty programs, personalized service, and other customer activities. Information is also used to operate and improve our business, including analyzing website usage, optimizing functionality, improving products and services, and designing and managing contests, raffles, special events, and surveys.

We may also use information to send you order updates, special offers, promotions, and product or service information that may interest you, while helping us tailor marketing campaigns and advertising to provide you with more relevant recommendations.

Regarding security and compliance, the information collected helps detect and prevent fraud, ensures the integrity of the website and systems, and protects our legal rights as well as the health and safety of our customers, employees, and other stakeholders. We will also use information as required by law to respond to inquiries or legal proceedings from law enforcement agencies and regulatory bodies, and to ensure compliance with relevant legal obligations.

By using this information reasonably, we aim to provide you with a more convenient, secure, and personalized shopping experience, while supporting our continuous improvement of services and operational efficiency.


Who do we disclose your personal data to?

We value your privacy highly and generally will not disclose your personal data to other companies unless expressly stated in this policy. However, to provide you with services, ensure business operations, and comply with legal requirements, we may share or disclose your information in the following situations:

a. Service Providers For purposes such as operating the website and online store, processing orders and payments, maintaining systems, conducting data analysis, payment processing, fraud detection, marketing, and business development, we may engage third-party service providers to assist us. These service providers will only access your personal information to the extent necessary and will process the data strictly in accordance with our instructions, while maintaining confidentiality and prohibiting the use of the information for other purposes. We will conduct background checks on these partners and ensure that your personal data is properly protected through legal agreements and oversight mechanisms.

b. Third-Party Marketing Partners

Where applicable law applies, we may share information with certain marketing partners to provide you with personalized advertising, promotions, or other marketing campaigns. Rest assured, we will not sell your personal information to any third party.

c. Legal Authorization

We may need to disclose your personal information when required by law or to protect the rights, safety, or property of Cwschj, our customers, or other relevant parties. This includes fraud prevention, reducing credit risk, or responding to legal proceedings, court subpoenas, or regulatory requests. To the extent permitted by law, we may not be able to give you prior notice if disclosure involves an emergency or is subject to legal restrictions, but will inform you of the relevant information where reasonably practicable.

d. Enforcement of Terms and Conditions

To enforce or maintain our terms and conditions, service agreement, and other contractual obligations (including billing and collection), we may share your personal data as necessary.

e. Business Transfer or Acquisition

If Cwschj or any part of its business is sold, merged, or subject to a change of control, your personal data may be transferred to the relevant entity along with the business. Any entity taking over will continue to use your information in accordance with this Privacy Policy unless you notify us otherwise requesting such restrictions.

Through these measures, we ensure that your personal information is used and shared legally and necessary, while making every effort to protect your privacy and data security.


Third-Party Advertising and Analytics/Privacy Controls

To provide you with relevant advertising and optimize your website experience, we may work with advertisers, advertising agencies, analytics service providers, and other third-party vendors. When you visit our website or other online platforms, these third parties may collect data about your visits and interactions, such as the pages you view, the content you click on, and the effectiveness of advertisements. If you click on an advertisement, our service providers may inform us of the specific circumstances under which the advertisement was clicked and where it was displayed.

The advertisements you see on the website may be provided by us or third parties. Third parties may use information about your activity on our website and other websites, applications, or devices to provide you with personalized advertising content. These partners may use their own tracking technologies (including cookies, web beacons, and other similar tools) on your device to collect and access information, and may sometimes continuously collect personal data for analyzing website visits and advertising effectiveness.

Through these technologies, third parties may:

  • deliver advertising content tailored to your interests;
  • avoid showing the same ads repeatedly;
  • evaluate the effectiveness of advertising and marketing campaigns;
  • conduct research and analysis on advertising and website traffic

We may share certain data with these third parties, such as device identifiers, device IDs, de-identified or pseudonymous information, and your transaction information on the website or offline. Some data may be matched with third-party cookies or analytics to achieve more precise advertising and marketing targeting.

Through these collaborations, we are able to present you with more personalized content while continuously improving the website and service experience. Please note that you can manage or limit the use of cookies and tracking technologies through your browser settings or other privacy tools, but this may affect some functions or the display of ads.


Data Security

We have taken measures to ensure that your personal information is protected from accidental loss and unauthorized access, use, alteration, and disclosure. All information you provide is stored on our secure servers behind a firewall. All payment transactions are securely encrypted.

The security of your information also depends on you. If we provide you with (or you choose to) a password to access certain parts of our website, it is your responsibility to keep that password confidential. We ask that you not share your password with anyone.

Unfortunately, transmitting information over the internet is not entirely secure. While we strive to protect your personal information, we cannot guarantee the security of personal information you transmit to our website. You assume all risks associated with the transmission of any personal information. We are not responsible for any attempts to circumvent our website's privacy settings or security measures.


Third-Party Links and Content

We may provide links to third-party websites on our website that we believe may be of interest to you. These websites are independent of our company and have their own independent privacy policies. We are not responsible for the privacy practices or content of such third-party websites. Whenever you click on a link on our website to access a third-party website, you will be bound by that third-party's privacy policy. We recommend that you review the third party's privacy policy before visiting such websites.


International Users

Please note that the data we collect will be transferred to and processed in the UK and other countries. By using the website or providing us with any information, you fully understand and expressly consent to the transfer, processing, and storage of your data in the UK and other jurisdictions. Privacy laws in these jurisdictions may not be as comprehensive as those in your place of residence and/or country of citizenship. Therefore, this data may be subject to access requests from UK and other governments, courts, or law enforcement agencies, depending on the laws of these jurisdictions.


Children's Privacy

Our website is intended for a general audience and is not intended for or aimed at children under the age of 18. We do not knowingly collect personal data from children under the age of 18. If you are the parent or legal guardian of a child under the age of 18 and believe that we have unintentionally collected your child's personal data, please contact us by email.


Contact Us

If you have any questions about this Privacy Policy, please contact us: cozy@cwschj.com