Shipping Policy

Order Processing

Once you place your order, we will begin processing it within 1–3 business days (excluding weekends and holidays). During this time, we will carefully verify your shipping information and order details to ensure that every item is accurate.

Once your order is processed, you will receive a confirmation email containing a tracking number and link. This allows you to track your package's status at any time, from packing and shipping to delivery.


Delivery Methods and Delivery Time

We want you to receive your desired items as quickly as possible, no matter where you are.

Standard Shipping: We offer free worldwide shipping, with an estimated delivery time of 7–14 business days. Whether for everyday home use or as a gift for a friend far away, standard shipping gives you peace of mind.

Express Shipping: If you wish to receive your goods faster, please contact customer service as soon as possible after placing your order. We will help you arrange express delivery, with an estimated delivery time of 3–5 business days.

Please note that actual arrival time may be affected by factors such as the delivery area, customs clearance, holidays, or weather. We will strive to provide accurate shipping information and update you as necessary.


Shipping Information

We promise free standard worldwide shipping to every customer, with no minimum spend, making your shopping experience easier and more worry-free.

If you choose expedited shipping, the shipping cost will be calculated based on your delivery address and package weight. Our customer service team will assist with payment and arrange shipment after your confirmation, ensuring a smooth expedited service.


Address and Delivery Area

To ensure your goods arrive safely, please carefully fill in your delivery address, contact information, and postal code when placing your order, and verify that everything is correct.

We support international shipping to most countries and regions. If your area is not currently within our service area, our customer service team will contact you as soon as possible and provide feasible solutions.


How to Track Your Package

After shipment, you will receive an email with a tracking link. Through this link, you can track your package's progress at any time, clearly seeing every step from warehouse dispatch to delivery.

If you have not received tracking information within 7 days of shipment, please contact our customer service team immediately. We will help you investigate and provide follow-up solutions.


Delay and Loss Handling

While we strive to deliver every order smoothly, delays may sometimes occur due to weather, customs clearance, or logistics company issues. In such cases, we will communicate with the carrier immediately and keep you informed of your package's status.

If your package is lost in transit, please contact us promptly. We will provide a replacement or refund solution after verification, ensuring your peace of mind.


Our Service Commitment

Every package carries our care. We hope that through meticulous logistics arrangements, you can feel confident every step of the way when placing your order. Whether it's standard delivery or expedited service, you can enjoy a safe, reliable, and transparent shopping experience.

Our goal is to make every wait not just waiting, but anticipation, and the joy and peace of mind of receiving your goods.